At Rooted Curlture, every  product is handcrafted in small batches with intention, care, and premium ingredients. Because our items are personal care products, we maintain strict hygiene and safety standards for all customers.

All Sales Are Final

Due to the nature of our hair and skin products, we do not accept returns or exchanges once an order has shipped.

 

Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

Email: rootedcurltureteam@gmail.com

Include:

• Your order number
• Photos of the packaging and product
• A brief description of the issue

We will gladly assist you with a replacement or store credit, depending on the situation.

Lost or Stolen Packages
Once an order is shipped, Rooted Curlture is not responsible for lost or stolen packages.If this occurs, we recommend filing a claim with the carrier directly.